Case Study

๐Ÿงน portal.eclean.om

On-Demand Services / Home Services SaaS

Overview

Built both the public marketing website (eclean.om) and the full operations admin portal (portal.eclean.om) on Laravel, serving as the backbone for eClean's mobile app (iOS & Android). The portal handles the entire service lifecycle โ€” from booking and job assignment through to provider payments, customer ratings, promo management, and push notifications via Firebase.

Business Problem

A home services startup in Oman launching across multiple service categories needed a complete digital platform โ€” a public-facing marketing website, a mobile app backend, and a fully featured operations portal โ€” to manage service providers, handle customer bookings, process payments, send real-time notifications, and give management full visibility over business performance from day one.

Project Metadata

Industry Context On-Demand Home Services โ€” Cleaning, Laundry, AC Maintenance, Car Wash & Pet Grooming (Oman ๐Ÿ‡ด๐Ÿ‡ฒ)
Engagement Type Lead Full-Stack Architect & Developer (Sole Developer)

Platform Preview

portal.eclean.om Platform Preview

System Architecture & Service Dispatch Pipeline

            graph TD
              Client[Customer / Mobile Web] --> API[Laravel Core Backend]
              API --> JobQueue[Redis Dispatch Queue]
              JobQueue --> Worker[Cleaner Dispatch App]
              API --> DB[(MySQL Relational Data)]
          

What Was Built & Engineered

  • Admin & Operations Portal (portal.eclean.om): Business reports dashboard (revenue, booking lifecycle); multi-category service modules; role-based supervisor panels; Firebase push notification dispatcher system; customer promo discount engines.
  • Public Site & APIs (eclean.om): WordPress Elementor showcase site (English/Arabic); Laravel REST API gateway powering Android & iOS customer and provider app frontends.

Verified Outcomes & Impact

  • โœ… Full operations portal managing all bookings, providers, and payments under one system
  • โœ… Firebase push notifications keeping customers and providers updated in real time
  • โœ… Two-way ratings system building trust and quality accountability across the platform
  • โœ… Promo code engine enabling marketing campaigns with zero manual intervention
  • โœ… Role-based access ensuring clean separation between admin, supervisor, and provider views
  • โœ… REST API serving as the single backend powering both the iOS and Android mobile apps

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